ServiceNow Training
Expand your skills and upscale your career! Learn from home with our world-class faculty of trainers!
4.0
(1,227 rating)
5 Days
1-1 Mentorship and Job Support
Course Overview
SpeedoLearn's training programs emphasize a hands-on and practical learning approach. Participants engage in real-world scenarios and exercises to apply the concepts learned in a simulated ServiceNow environment. The training is delivered by experienced instructors who combine theoretical knowledge with industry insights, ensuring that participants not only master the tools but also understand their application within specific business contexts.
Prerequisites
Learning Objectives
Key Features
120 Hours of Instructor-led Sessions
289 Hours of E-Learning Material
Immersive Learning with 230+ Hands-on-Exercises
12+ Real-World Case Studies
Create a job-Ready Portfolio with 10+ Capstone Projects
Weekly Doubt-Clearing Sessions with Mentors
Course curriculum
1
Module 1
- ServiceNow Introduction.
- ServiceNow UI Overview.
- Application Navigator.
- Branding (configuration UI16 and basic configuration).
2
Module
- List.
- Forms
- Filters.
- Configure filters.
- Create and apply filter.
- Creating the view
- Configuring the list view and form view.
- Plugin’s introduction.
3
Module
- Creating Users, groups.
- Role.
- Adding users to the groups.
- Adding users and groups to role.
- Adding users to the groups.
- What is assignment rule and where we can use it?
- Creating Assignment Rule.
- Tables (row & column) creation.
- OOO (out of the box table available in SNOW) (Parent table concept).
- Adding Data to the tables
- Configuring the table
4
Module
- Overview of import set and transform map.
- Import set example and transform map.
- Over-view of configuration item.
- Knowledge management overview and creation.
- Catalogs (service creations catalog) and its type (with variables)
- Attaching Knowledge article to the catalog.
5
Module
- Knowledge management overview and creation.
- Catalogs (service creations catalog) and its type (with variables)
- Attaching Knowledge article to the catalog.
- Record Producers and order Guides
6
Module
- Catalog workflow
- Sla Definition and uses in Catalog or other tables.
- Reports
- Report creation in SNOW
7
Module
- Introduction to Update-Set and Its functionality and its uses and creations.
- Importing and Exporting of Update Set XML
- Introduction to Development (scripting Introduction)
- Client-Side Introduction.
8
Module
- UI policy
- Data Policy
- Client Script
- Coding Introduction on Client-Side Scripting.
- Client-Side Api used in Coding (GlideForm (g_form) , g_userClass)
9
Module
- Server-Side Introduction
- Business Rule
- Types and Coding Discussion
- Coding Queries and Examples
10
Module
- Server-Side Api’s (Glide-System API)
- 1. GlideRecord
- 2. Query-Conditions
- 3. Encoded Query
- 4. GlideDateTime ()
- Coding Queries and Examples
11
Module
- Glide Ajax
- Notifications
- Create Notification(email)
- Create Notification using Events
- Dictionary Override
12
Module
- ACL Introduction
- 1. Read—Read Access to the field level on the form
- 2. Write—Write or Edit Access
- 3. Create—Create the ACL
- Schedule Job.
13
Module
- Doubt Clearing Session
- REST and Soap API Intro
- Table API
14
Module
- Example of Table API(using HTTP Methods
- POST, Get, Update etc
- Integration Via 3rd party tool like postman
- Via post man(get and post )method Demostration
15
Module
- 1. Scripted rest API over-View.
- 2. Use of scripted rest api.
- 3. Using Scripted rest API (get method demostrationS)
16
Module
- Inbound and outbound email
- Email properties
- Mid-server/servers
- Debugging of code over-view Intro
17
Module : Conclusion
- Summarizing the discussed points.
Exams & Certification
At the end of this course, you will be provided with a certificate of completion, which will confirm that you have successfully finished the course and attained the required level of knowledge and skills in the subject matter covered.
Course FAQs
What kind of courses do you offer?
SpeedoLearn offers a wide range of technical courses in areas such as programming, web development, data science, cybersecurity, cloud computing, and more.
How do I enroll in a course?
Enrolling in a course on SpeedoLearn is easy. Simply visit our website, browse the available courses, select the one you're interested in, and click on the "Enroll Now" button. Follow the prompts to complete the enrollment process.
Can I access the course materials online?
Yes, all course materials are available online through our learning management system (LMS). Once you enroll in a course, you'll have access to the course materials 24/7 from anywhere with an internet connection.
Are the courses self-paced or instructor-led?
Our courses are designed to be self-paced, allowing you to learn at your own convenience and set your own learning schedule. However, we also offer instructor-led sessions for selected courses for a more interactive learning experience.
How long do the courses typically last?
The duration of our courses varies depending on the specific course. Each course has its own estimated duration mentioned on the course page. It can range from a few days to several weeks.
What is the cost of the courses?
The cost of our courses varies based on the content and complexity of the course. You can find the pricing information for each course on the respective course page on our website.
Do you offer any discounts or promotions?
Yes, we frequently run special promotions and discounts on our courses. Keep an eye on our website and subscribe to our newsletter to stay updated on the latest offers and discounts.
Are there any prerequisites for enrolling in a course?
Prerequisites, if any, are mentioned on the course page. Some courses may require basic knowledge of specific programming languages or prior experience in a related field. Make sure to check the prerequisites before enrolling.
Can I receive a certificate upon completing a course?
Yes, upon successful completion of a course, you will receive a certificate of completion. The certificate can be downloaded from the LMS and can be used to showcase your newly acquired skills to employers or for professional development purposes.
Are the instructors experienced in their respective fields?
Yes, our instructors are highly experienced professionals in their respective fields. They bring industry expertise and practical knowledge to the courses, ensuring a high-quality learning experience.
Is there any support available during the course?
Absolutely! We provide dedicated support to our students throughout the course duration. You can reach out to our support team via email or through the discussion forums on the LMS for any course-related queries or technical assistance.
What learning resources and materials will be provided?
Our courses provide a comprehensive set of learning resources, including video lectures, interactive quizzes, coding exercises, downloadable materials, and additional reference materials to enhance your understanding of the subject.
Can I interact with other students during the course?
Yes, our learning platform includes discussion forums where you can interact with fellow students, ask questions, share ideas, and engage in discussions related to the course content.
Is there a refund policy in case I am not satisfied with the course?
Yes, we have a refund policy in place. If you are not satisfied with the course within a specified period of time after enrollment, you may request a refund, subject to the terms and conditions outlined in our refund policy.
Are there any assessments or exams during the course?
Yes, our courses may include assessments and quizzes to test your understanding of the concepts taught. These assessments help reinforce your learning and provide an opportunity to track your progress.
Will I have access to the course materials after completing the course?
Yes, you will have access to the course materials even after completing the course. You can refer back to the materials for revision or future reference.
Do you offer job placement assistance or career guidance?
While we do not offer direct job placement services, our courses are designed to equip you with practical skills and knowledge sought after by employers. We provide career guidance resources, such as resume building tips and interview preparation guidance, to help you in your career advancement.
Can I switch courses or change my enrollment?
In case you wish to switch to a different course or make changes to your enrollment, please reach out to our support team, and they will assist you with the necessary steps.
Are the courses updated regularly to align with the latest industry trends?
Yes, we strive to keep our courses up to date with the latest industry trends and advancements. We regularly review and update the course content to ensure that it remains relevant and reflects the current industry practices.
How can I contact your support team for any further inquiries or issues?
You can contact our support team by sending an email to info@speedolearn.com or by using the contact form on our website. Our support team will promptly assist you with any inquiries or issues you may have.
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